Actionable Insights From APT's Financial Services Practice

Banking Strategies: The Top 5 Retail Banking Trends for 2013

December 27th, 2012 | Posted by CCorman in Uncategorized

APT VP Will Weidman recently wrote a great byline for Banking Strategies about the top trends for 2013. Check out the article here.

Will outlined the following five trends:

1) Multi-Channel Impact of Mobile/Online

2) Making Money from Mobile

3) Smaller Branches with Innovative Approaches to Staffing

4) Demanding ROI from Online/Social Media

5) Selective Investments in Branch Technology

Will argues that, “as these trends drive transformations in retail banking it becomes increasingly necessary to innovate while minimizing the risk involved in innovation.” Testing continuously proves to be the leading way to de-risk innovation while maximizing profits.

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