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Author Archives: Joseph Galiano

Strengthening Relationships with Analytics

November 23rd, 2015 | Posted by Joseph Galiano in Financial Services | Financial Services | Financial Services - (Comments Off on Strengthening Relationships with Analytics)

Gallup recently published a poll comparing a variety of statistics between national and community banks, which illuminates a few surprising facts. One apparent paradox is that while community banks are more successful at engaging their customers, they lag behind national banks in capturing share of wallet. While customers at national banks keep 71% of their financial products with their primary banks, customers at regional banks only keep 66%. (more…)